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1. #Change the picture on my outlook for mac 2017 how to
2. #Change the picture on my outlook for mac 2017 download

Sometimes the Simplest Solution is the Right One (but we must check everything else first!) I checked my local Photo cache directory (from Point 1), and a. Sure enough, Mike’s contact photo displayed. Only a moment later I checked my Skype for Business client. One click to select “Show default picture,” and boom. His client had defaulted to “Do not show my picture” in Options. Guess what he found in the Photos Settings? Mike uses a Mac, and didn’t have the new Skype4B client on it yet. After things looked fine on AD, we got a hold of Mike and asked him to verify that his options were all set correctly. Troubleshooting Point 3: Oh Wait, is the Contact Photo Enabled? Either way, the size didn’t appear to prevent Mike’s contact photo from showing up. I don’t know if Exclaimer saw the wrong photo, or if we had a miscommunication. My co-worker accessed AD directly and confirmed that the photo Mike’s account contained was 96x96px. The other Skype for Business contact photos in my local cache were all 96x96px. But then I noticed something – Mike’s photo in AD was listed at 64圆4px. It asked me if I wanted to replace its contact photo with another photo. It accessed our Active Directory and found Mike’s account. I installed Exclaimer and opened the app. The Exclaimer app helps you get people’s photos into “Outlook, SharePoint and Skype Easily,” according to their site.

In another search, I came across this app: Exclaimer Outlook Photos Troubleshooting Point 2: Is the Contact Photo the Wrong Size? No change to Mike’s contact photo though.

#Change the picture on my outlook for mac 2017 download

Next I tried shutting down Skype for Business, renaming the UCSGroupsContacts.cache file (it’s one level up from Photo), and reopening Skype. Thereby forcing a fresh download from the Skype for Business Server. So I tried a sneaky tactic—grabbing a random image, sizing it to 96x96px, naming it and putting it in the Photo directory. That meant either his contact photo didn’t exist, or it wasn’t reaching me.

cache file didn’t show up on my computer. \Users\ername\AppData\Local\Microsoft\Office\15.0 [or it you should see a list of. Caragol mentioned the local photo cache directory, typically located at: Some Google searches brought me to: QuickTip: Missing Pictures in Lync –. Would that prevent Mike’s contact photo from displaying? Maybe my local client’s files were out of date, or corrupt somehow.

#Change the picture on my outlook for mac 2017 how to

How to Remove Old Federated Contacts from Your Lync Contacts List Updating Lync Contacts: Server-Side Checks to Repair Contact Photo Display (Part 3 of 3) Updating Lync Contacts: Sync Error Fixes (Part 2 of 3) Updating Lync Contacts: Using Active Directory to Store and Push Contact Photos (Part 1 of 3) We’ve blogged about local contact issues in the past: I could see it in Outlook, but not Skype for Business. My co-worker confirmed that a contact photo did exist in Active Directory for Mike. Troubleshooting Point 1: Is My Local Cache Not Working? But I’m documenting the missteps as well, because you CAN fix contact photo issues using those methods, under different circumstances. If you want to just see the fix that worked for us, skip to “ Troubleshooting Point 3” below. Now, the solution for this wound up being something VERY simple.

(Backend information for reference: Exchange Server and AD on-prem, Skype for Business Server on-prem.) Now, we knew Mike had one, because we saw it in Outlook all the time. We had one employee whose Skype for Business contact didn’t show his photo. AD then populates the photos out to other Office properties, like Exchange, Skype for Business, and Office apps. There’s a reason for this: Contact photos are stored within Active Directory accounts. They’re the little circular image that shows up in Skype for Business next to your name in the Contacts List.Ĭontact photos also show up in Outlook and Office 365. User images, Skype avatars, we have several names for them. Today, let’s tackle a tiny-but-frustrating issue…Skype for Business contact photos.